wjevo Terms and Conditions — What Every Filipino Player Needs to Know Before Using the Platform

These Terms and Conditions govern your use of the wjevo platform, including all sports betting, live casino, deposit, and account features available to players in the Philippines. By registering an account and using any part of the platform, you confirm that you have read, understood, and agreed to all the rules set out on this page. Please take a few minutes to go through each section carefully before you start playing. If you have questions about any part of these terms, the FAQ page is a good place to start.

Effective 2025 Philippines Age 21+ Platform Rules

Who Is Eligible to Register and Use wjevo?

To create an account on wjevo, you must be at least 21 years of age and a resident of the Philippines. By completing the registration process, you confirm that all the personal information you have provided is accurate, complete, and up to date. Only one account per person is permitted — creating multiple accounts for the same individual is a violation of these terms and may result in the suspension or permanent closure of all associated accounts. wjevo reserves the right to request identity verification documents at any point to confirm eligibility. Players who are found to be underage or who have provided false information during registration will have their accounts closed and any remaining balance may be forfeited in accordance with applicable regulations. It is your responsibility to ensure that online sports betting and casino-style entertainment is permitted under the laws applicable to your specific location within the Philippines.

How Are Your Account and Login Credentials Protected?

You are solely responsible for maintaining the confidentiality of your wjevo account login credentials, including your username and password. You must not share your account access with any other person, and you must not allow anyone else to place bets or access the platform using your account. If you suspect that your account has been accessed without your authorisation, you must notify us immediately so that appropriate action can be taken to secure your account. wjevo will not be held liable for any losses resulting from unauthorised access that occurred because you failed to keep your login details secure. You agree to log out of your account after each session, particularly when using a shared or public device. Any activity carried out through your account will be treated as having been authorised by you unless you have reported a security concern in advance.

What Rules Apply to Deposits and Withdrawals on the Platform?

All deposits made on wjevo must be funded from a payment method that belongs to you personally — you are not permitted to use payment accounts registered to another person. The platform accepts deposits in Philippine pesos (PHP) via GCash, Maya, and local bank transfers, and the minimum deposit amount is displayed on the deposit page at the time of your transaction. Withdrawals will only be processed to the same payment method used for the original deposit, and you may be required to complete identity verification before your first withdrawal is approved. wjevo processes withdrawal requests as promptly as possible, but processing times may vary depending on your chosen payment method and any verification requirements that apply to your account. Any attempt to deposit funds using fraudulent, stolen, or unauthorised payment methods will result in immediate account suspension and may be reported to the relevant authorities. The platform reserves the right to apply transaction limits and to request supporting documentation for any deposit or withdrawal that triggers a compliance review.

What Are the Rules That Govern Betting and Live Casino Activity?

All bets placed on the wjevo platform are final once confirmed — you may not cancel, amend, or reverse a bet after it has been accepted by the system. Odds and markets displayed in the bet section are subject to change up until the moment a bet is confirmed, and the odds shown at the time of confirmation are the odds that will apply to your wager. In the event of a technical error, system fault, or obvious pricing mistake that results in an incorrect odds display, wjevo reserves the right to void affected bets and return stakes to the relevant accounts. Live casino games streamed through the Live Casino section are governed by the rules of each individual game as explained by the dealer or displayed on screen, and the platform's general terms apply in addition to those game-specific rules. Any attempt to exploit technical vulnerabilities, use automated betting software, or engage in match-fixing or collusion will result in immediate account closure and forfeiture of all balances. Players are responsible for ensuring they have a stable internet connection before placing bets, as wjevo cannot be held responsible for bets lost or disrupted due to connectivity issues on the player's side.

How Does wjevo Support Responsible Gaming for Filipino Players?

wjevo is committed to providing a safe and responsible entertainment environment for all players in the Philippines, and we take our obligations in this area seriously. Players can access deposit limits, session time reminders, self-exclusion options, and other responsible gaming tools at any time through the Responsible Gaming page. If you feel that your gambling activity is becoming difficult to control, we strongly encourage you to make use of these tools or to contact our support team for guidance. Self-exclusion requests will be processed promptly, and once a self-exclusion is in place, wjevo will take reasonable steps to prevent the excluded player from accessing the platform during the exclusion period. Players who are self-excluded must not attempt to circumvent the exclusion by creating new accounts, and any accounts found to belong to a self-excluded player will be closed immediately. We also encourage players to be aware of the resources available through Philippine government and non-government organisations that provide support for problem gambling.

What Actions Can Lead to Account Suspension or Termination?

wjevo reserves the right to suspend, restrict, or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice in cases where immediate action is necessary to protect the integrity of the platform. Grounds for suspension or termination include, but are not limited to: providing false registration information, using the platform while underage, engaging in fraudulent deposit or withdrawal activity, attempting to manipulate betting markets, using prohibited software or automation tools, and creating multiple accounts. In cases where an account is closed due to a breach of these terms, any bonus balances and winnings derived from prohibited activity may be forfeited, and only the original deposited funds may be returned at the platform's discretion. Players who believe their account has been suspended in error may contact the support team to request a review of the decision. wjevo will conduct a fair and timely review of any such request and will communicate the outcome to the player. The platform's decision following a review will be final and binding.

How Does the Platform Handle Your Personal Data and Privacy?

The collection, storage, and use of your personal information by wjevo is governed by our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the processing of your personal data as described in the Privacy Policy, including the use of that data for identity verification, fraud prevention, and compliance with applicable Philippine regulations. wjevo will not sell your personal information to third parties for marketing purposes, and access to your data is restricted to authorised personnel and service providers who require it to operate the platform. You have the right to request access to the personal data we hold about you, and to request corrections if any information is inaccurate. Data retention periods and your rights in relation to your personal information are explained in full in the Privacy Policy. If you have concerns about how your data is being handled, you may contact the support team for clarification.

Can These Terms Be Updated, and How Will Players Be Informed?

wjevo reserves the right to update or amend these Terms and Conditions at any time, and any changes will take effect from the date they are published on this page. We will make reasonable efforts to notify registered players of significant changes through the platform or via the contact details associated with their account, but it is ultimately your responsibility to check this page periodically for updates. Continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and may request the closure of your account. The most current version of these Terms and Conditions will always be available on this page and will supersede all previous versions. If you have questions about any recent changes, the FAQ section may have relevant answers, or you can reach out to the support team directly.

Ready to Play by the Rules and Join wjevo?

Now that you have reviewed the Terms and Conditions, you are ready to register a free account and start exploring sports betting and live casino entertainment on the platform. If anything is still unclear, the FAQ page has answers to the most common questions from Filipino players.